ServiceNow Engineer Job at Samprasoft, Washington DC

  • Samprasoft
  • Washington DC

Job Description

Servicenow Engineer

We are seeking a highly skilled and motivated ServiceNow Engineer to join our client's team in Washington, D.C. The ideal candidate will have extensive experience with the ServiceNow platform, specifically in the installation of new products and the configuration of FSM (Field Service Management) Helpdesk, IRM (Integrated Risk Management) modules, workflows, custom development, and ITSM (IT Service Management). This role will be responsible for implementing and optimizing ServiceNow solutions to meet business needs, ensuring high performance, reliability, and scalability of the platform.

Responsibilities:

  • Install and configure new ServiceNow products, ensuring seamless integration with existing systems.
  • Configure FSM Helpdesk and IRM modules according to business requirements.
  • Design, develop, and implement custom workflows and solutions within the ServiceNow platform.
  • Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
  • Perform ongoing maintenance, updates, and improvements to ServiceNow modules and workflows.
  • Troubleshoot and resolve issues related to ServiceNow configurations and integrations.
  • Provide technical support and guidance to users and stakeholders on ServiceNow capabilities and best practices.
  • Document configurations, processes, and custom development for knowledge sharing and future reference.
  • Ensure the ServiceNow platform is compliant with organizational standards and industry best practices.

Qualifications:

  • Proven experience with ServiceNow platform, including installation, configuration, and custom development.
  • Strong understanding of FSM Helpdesk, IRM, and ITSM modules within ServiceNow.
  • Ability to design and implement custom workflows and solutions to meet business requirements.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills to work effectively with cross-functional teams.
  • Relevant certifications in ServiceNow or related fields are a plus.

Job Tags

Similar Jobs

Nexstar Broadcasting

Morning News Anchor Job at Nexstar Broadcasting

 ...Anchor Position at WBNS-TV Columbus WBNS-TV Columbus, a TEGNA CBS affiliate in Columbus, has an amazing opportunity for a creative,...  ...journalist who excels at both accountability reporting and breaking news. We are seeking candidates who will trailblaze the future of... 

Pain Specialists Of America

Human Resources Manager Job at Pain Specialists Of America

 ...of the Human Resources function, with a strong focus on healthcare recruiting, employee relations, benefits administration, payroll, HR compliance, and HR systems. This position serves as a key resource to employees and leaders throughout the organization and partners... 

Wyndy LLC

Two boys near are seeking a part-time sitter Job at Wyndy LLC

 ...Part-time sitter needed near 58538 for two energetic boys. Must be reliable, experienced, and have a passion for childcare. Tasks include engaging with children, providing meals, and ensuring their safety. CPR and First Aid certification preferred. Qualifications... 

Kelley Williamson Co.

Liquor Store Manager Job at Kelley Williamson Co.

 ...Description We are looking for an experienced and dedicated Liquor Store Manager to oversee the daily operations of our store. The ideal candidate will be a strong leader with a passion for customer service and retail management. They will ensure the store operates smoothly... 

AJL International

Chauffeur Job at AJL International

 ...Description Executive Black Car Service Chauffeur needed to drive sedans (Volvos/BMW/Aviators), SUV's (Esclades / Suburbans / Yukons ) , Mercedes Sprinters, Limousines. Beautiful fleet. Substantial Opportunity for Gratuity. Some long hours required but very rewarding....